Refund Policy

At Proper, we want to ensure that your shopping experience is hassle-free and enjoyable. If you're not completely satisfied with your purchase and wish to initiate a return, please send an email to proper@valdagency.com with the following details:

1. Your Order Number
2. The reason for your return

Once we receive your email, our team will process your request and provide you with a return label for your convenience. Your satisfaction is our priority, and we are here to make the return process as smooth as possible.

• 30-Day Returns: You have 30 days from the purchase date to return items.

• No Restocking Fee: No additional charges; you get a full refund.