Privacy

 

At Proper, we highly value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and secure personal data for our valued customers and website users, along with your rights and how to reach us with any concerns.

Collection of Personal Data

When you make a purchase on our webshop, we gather details such as your name, address, phone number, and email address. Additionally, we may collect information related to your online behavior, website traffic, and geographical location to enhance your website experience. In cases of customer service or technical support inquiries, we may also collect personal data to address your specific needs.

Use of Personal Data

Your personal data serves various purposes, including order fulfillment, shipping, customer service, and technical support. Additionally, we may employ your personal data for marketing endeavors such as newsletters, promotional offers, and product/service updates. It's important to note that you have the freedom to opt out of receiving such communications at any time.

Sharing of Personal Data

To ensure efficient order processing and product shipment, we may share your personal data with trusted third-party providers, like credit card and shipping companies. For marketing purposes, we may also share your personal data with our affiliated companies. However, it is essential to reiterate that your personal data will not be sold, exchanged, or leased to external parties without your explicit consent.

Retention of Personal Data

We retain your personal data for a maximum of five years before deletion, unless legal obligations mandate a longer retention period.

Security of Personal Data

We are dedicated to maintaining stringent security measures to protect your personal data. These encompass both technical and organizational safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your data.

Your Rights

You retain the right to access, modify, update, or delete your personal data at your discretion. You may also exercise your right to object to the processing of your personal data and withdraw your consent for such processing whenever you deem it necessary.